Payment:

All payments are processed through a secured Stripe.

 

Backorders:

It is unlikely that your desired product will not be available, however, if this may happen, you will be notified by email or by phone with the option to cancel the item, replace it or preorder it.

 

Pick up:

We do offer the pick up option in North Hollywood. You may send us your inquiry.

 

Warranty Policy:

30days from the date of purchase. Manufacturer defects only. If an item has been used or altered in any way the warranty is void.

 

Returns:

If after receiving your order it is not what you expected please contact us immediately for a return authorization.

Please keep all the paperwork that you receive with the order and any email correspondence relating to the order in case of future discrepancies.

Our restocking fee is 15% or $15 whichever is greater. All shipments must be returned prepaid freight with the R.A. number on the outside. Please be sure to use a traceable carrier to ensure return delivery and credit to account. Shipping costs will not be refunded. If goods are returned without authorization they will be refused.

Returned merchandise will be accepted for return within 30 days of receipt and must be in the original condition and packaging or they will be rejected.

 

Shipping:

Once you have placed your order online, you will receive an email confirmation of your purchase. If for some reason you do not receive this email please contact us through our email or call us at. Please note your order can take up to 24 hours to process.

 

Our Shipping charges are as followed:

Standard Mail (5-7 business days) Nation Wide. $5.95 USD

Priority Mail (3-5 business days) Nation Wide. $6.95USD

Express Overnight Mail (1-2 business days) Nation Wide. $29.95